se66's Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how se66 collects, stores, and protects your information.
se66 ("we", "us", or "platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") explains what information we collect about you when you use the se66.cam website and related services ("services"), how that information is used, who it may be shared with, and how you can maintain control over your information.
By using our services, you are considered to have accepted the terms described in this privacy policy. If you do not agree with this policy, please refrain from using our services. If you have any questions about this policy, please contact our support team.
1. Information We Collect
se66 collects various types of information for the purpose of providing its services. The categories of this information are detailed below:
1.1 Registration and Identity Information
When you create an account on our platform, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — must be at least 21 years old)
- Valid email address
- Username and password chosen by the user
- Mobile number (if applicable)
1.2 Identity Verification (KYC) Information
To ensure secure transactions and prevent fraud, we may request the following information for identity verification in certain circumstances:
- Copy of National Identity Card (NID) or passport
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method (bKash, Nagad, Rocket, Upay, or bank account)
1.3 Financial Transaction Information
To process deposits and withdrawals, we store:
- Transaction amount, date, and time
- Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
- Transaction reference number
- Account balance history
1.4 Gaming Activity Information
To improve your gaming experience, we collect:
- Play history, bet amounts, and results
- Preferred game categories and game session duration
- Records of bonus and promotion claims and usage
1.5 Technical and Device Information
To ensure the security and performance of the platform, we automatically collect:
- IP address and device type
- Browser information and operating system
- Cookie and session data
- Login and logout dates and times
- Website navigation patterns
2. Purposes for Using Information
se66 uses collected information for specific legitimate purposes. Those purposes are listed below:
| Purpose | Explanation |
|---|---|
| Account Management | To create, verify, maintain, and secure your account. |
| Service Delivery | To ensure the provision of gaming services, transaction processing, and bonuses. |
| Customer Support | To properly resolve your complaints and questions. |
| Fraud Prevention | To identify suspicious activity and keep the platform secure. |
| Responsible Gaming | To identify problematic gaming behavior and provide support. |
| Service Improvement | To analyze user experience and improve the platform. |
| Legal Compliance | To comply with applicable laws and regulations. |
3. Information Sharing and Disclosure
se66 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
We work with trusted technology and payment partners who assist in operating our services. These partners are required to comply with strict confidentiality agreements and may only use information for the purposes specified in the agreement.
3.2 Legal Obligations
We may be required to provide necessary information in response to a court order, legal process, or valid request from a government authority.
3.3 Fraud Prevention
To protect our platform or other users, information may be shared with relevant authorities in cases of suspicious or unlawful activity.
3.4 Business Transfers
If se66 undergoes a merger, acquisition, or asset sale, user information may be transferred to the new operator under the terms of this policy.
4. Data Security Measures
se66 gives the highest priority to the security of your information. We have implemented the following security measures:
4.1 Encryption Technology
Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all data exchanged between your browser and our servers secure. Sensitive information, particularly financial and identity-related data, is always stored in encrypted form.
4.2 Access Controls
Access to your information is restricted to authorized personnel only. Each staff member is required to follow strict confidentiality policies and may only access the information necessary to carry out their responsibilities.
4.3 Security Monitoring
Our systems are continuously monitored for security threats. Suspicious activity, such as unusual login attempts or unauthorized access attempts, is automatically detected and blocked.
4.4 Data Storage
Your information is stored on secure servers. We perform regular backups to ensure your information remains safe even in the event of a technical issue. Data storage facilities comply with industry-standard security requirements.
5. Cookie Policy
The se66 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience using the service.
5.1 Types of Cookies We Use
- Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyze website usage and improve the service.
- Security Cookies: Help detect fraudulent activity.
5.2 Cookie Controls
You can control the use of cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
6. Data Retention Period
se66 retains your information for as long as necessary. The retention period depends on the type of information and its purpose:
- Account Information: For as long as your account is active and for as long as necessary after account closure to meet legal obligations.
- Transaction Records: May be retained for an extended period in accordance with the requirements of financial regulatory authorities.
- KYC Documents: Retained for a specified period after account closure in accordance with applicable law.
- Gaming Logs: Retained for a reasonable period for responsible gaming and dispute resolution purposes.
- Technical Logs: Retained for a limited period for security purposes.
When information is no longer needed, we securely delete it or remove any personally identifying details.
7. User Rights
As a user of your se66 account, you have the following rights over your information:
7.1 Right to Access Information
You may contact us at any time to find out what information we hold about you and how it is being used.
7.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request that it be corrected.
7.3 Right to Request Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business needs.
7.4 Right to Object to Processing
You may object to the use of your information for specific purposes, particularly in the case of marketing communications.
7.5 How to Exercise Your Rights
To exercise any of the rights above, please contact our support team. We will process your request as quickly as possible and respond in accordance with our service standards.
8. Privacy of Minors
se66 services are for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you are a parent or guardian and believe your minor child is using our platform, please notify our support team.
9. International Data Transfers
Due to the nature of our services, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:
- The receiving country has adequate data protection measures in place.
- Appropriate protective agreements have been entered into for the data transfer.
- International data protection standards are being followed.
- Transferred data remains protected under this privacy policy.
10. Changes to This Policy
se66 may update this privacy policy as needed. For significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- You may be asked to read and agree to the updated policy when logging into the platform.
- The new policy, along with the date of changes, will be published on this page of the website.
Continuing to use our services after any changes means you are accepting the updated policy. We therefore recommend visiting this page regularly.
11. Liability Regarding Third-Party Websites
Our platform may have connections with third-party service providers, such as payment gateways and game developers. These third parties have their own privacy policies and are solely responsible for their collection and use of information. se66 is not responsible for the privacy practices of these third parties. We advise you to read the privacy policy of any third-party service before using it.
Privacy Contact
If you have any questions, complaints, or requests regarding this privacy policy, please contact us. Our privacy team is ready to help resolve any concerns you may have. You can reach us via our 24/7 Bengali live chat support or by email: [email protected]